Get 15% off your first order - use code: monmo15

Frequently Asked Questions

 

What is MonMo?

We created the name MonMo Treats by combining our furbabies’ names Monkey and Momo. It was the LOVE for our furbabies that drove us to create more nutritious and fresh treats. Our company name MonMo represents our commitment to handcraft every bag of MonMo Treats with a mother’s loving touch, and we would LOVE for you to share them with your furbabies.

 

Where are MonMo Treats made?

MonMo Treats are handcrafted in San Francisco, California. Having a small operation allows us to oversee the entire production process and uphold high standards for quality, taste, and freshness.

 

Where do you get your ingredients from?

We hand-select our fresh organic ingredients from trusted names like Costco, Sprouts Farmers Market, Restaurant Depot, and Trader Joe’s. For our meats, we use Premium Australian Leg of Lamb, USDA Certified Eye Round Beef, and USDA Certified Chicken Breast. For our produce, we use USDA Certified Organic Broccoli, Carrots, Parsley, Dried Coconut, and Cottage Cheese. All of our ingredients are 100% human-grade.

 

What is the benefit of dehydrated treats?

We dehydrate our treats at approximately 135-145°F for 6 to 8 hours. The dehydration process retains nutritional contents of our fresh ingredients while eliminating dangerous pathogens commonly found in raw meats.

 

How should I store my bag of MonMo treats?

MonMo Treats are made without any preservatives or added salt so they will perish naturally. Please keep your treats refrigerated at all times (both before and after opening) and let your furbabies enjoy them as soon as possible for maximum freshness and taste. 

 

What is your return policy?

Please refer to our Shipping & Returns page for more information.